Customer service

The drive to the store was quiet, except maybe the trauma teams that flew by. Eventually Gloria parked the car in a parking garage and they walked to the store.

Walking through the doors of the store David noticed that everything looked expensive and overpriced.

'How did mom afford anything from here?' David question in thought.

Stepping up to the counter his mom and started to talk the person there, brining out the shatd

"I bought this shard here yesterday and the thing had some sort of daemon on it. It short circuited my sons implants." Gloria spoke in anger trying not to yell.

Grabbing the shard from his mothers hand the sales person looked at it.

"Maam we don't sell this kind of shard here." The sales person, Maria according to the nametag, said.

"What do you mean. A salesman named Phil sold it to me." Gloria continued glaring.

"There is no one who works here by that name. If you'd like I can get my manager?" Maria said seeing the situation might get out of hand.

Walking away before Gloria could answer Maria steping into the back. A few minutes later she came back out with a tall man in suit.

"Hello maam I heard that there was a problem." He spoke standing straight and making an imposing stance.

Not backing down Gloria took a step forward. "Yes I want an explanation about you selling me a defective shard."

"Well maam we don't sell diffective shards we have all of them check when they come in. And any that are is thrown away. So there is no way that this could happen." He said giving what sounded like company statment.

"I came in yesterday and bought it for 45 eddies." Gloria continued

"There is nothing in this store worth anything less than 200 eddies." He shot back. "Who did you say you bought it from?"

"Someone called Phil."

A look of sudden realization seemed to dawn on the managers face. "Would you mind describing him."

"He was bald, had mismatched eyes and a crooked nose." She said.

The manager groaned in anoyance before explaining. "He did work here a few weeks ago but we fired him. He was stealing stuff and selling them. He came in yesterday to return his uniform. He must of sold it to you then." He continued. "Considering you didn't actually buy it from us we can't give you a refund."

At this point Gloria was dejected realizing she had been tricked and wouldn't be getting her money back.

Thats when David stepped up.

"Come on choom. Can't you help us?"

The manager shifted his gaze to him. "No I can't, technically your not even customers and as such I'll have to ask you to leave." The manager then seemed to send a signal to one of the security gaurds.

Seeing the situation starting get out of hand David got sucked into it and started a small rant.

"Come on choom shouldn't the manager normally take responsibility for letting someone get scammed in their store. We are the victims of your negligence. So you should be responsibility to fix it." Stopping he started to feel a little tired.

The manager seemed glued to his rant. "Of course, my apologies. Will the company won't pay you back I can give you the money." He then pulled out a wad of money before handing him 45 eddies.

Taking it his mom pulled him back to the car and began driving back to their apartments. Once they got to the apartment David was dropped off. Gloria went back out because medtech asked her if she would come in.

Crashing on the couch he felt the fatigue hit him causing him to take a nap.