Saved by the system..?

"That's great! If you'd like to just come over here and give me your name please." The woman instructed. Jessica looked left to see outside and gulped. A very large bald man in a security guard uniform now blocked her only way out. One glance was enough for Jessica, as he snarled at her.

She nervously approached the desk, the realisation of what she had got into slowly dawned on her. Her powerful and angry persona earlier could not be used here, which unnerved her. "It's um.. it's Jessica Johnson..." She told the receptionist with a mutter. She desperately tried to think of a fake name but nothing came to her mind. She cursed internally, the more she spoke the worst it got.

The woman typed her name into the computer many times, each time made an error noise. "Oh dear, looks like you're not on the system.." The woman frowned and told Jessica. The amount of relief Jessica suddenly felt almost knocked her off her feet. She was not thinking straight, of course her name wouldn't be on their system! "Oh no, well I guess that means I-"

"Not so fast young lady, I'm not sure if you're aware but we offer two different kinds of appointments. One for poop lovers, and one for evil people who need severe punishments!" The woman sternly told Jessica, who gulped. "So I'm gonna make a phone call, and the answer I get given will determine which one you're supposed to have, so sit tight and thank you for your patience!" The woman smiled with a glimpse of sarcasm.

Jessica was **** to stand and wait for this to get sorted...