Professional.

“Oh, this is actually the owner of Johnson’s Gym: Chris.” Lisa introduced him as he approached them.

“G’day.” Chris smiled politely to the family.

“Hello.” The woman responded, returning a friendly smile.

“This lady here was thinking of signing up.” Lisa informed him.

“Yes, and my twins.” Isabella turned to look at her sons, and saw that the boys had begun to wrestle “Leo! Diego! Stop it!” She turned back embarrassed, “Sorry about that.”

Chris laughed “No worries. Well, would you like to take a tour Ms…?”

“Rivera. But Bella is fine. A tour would be great, thank you.” She shook Chris’ hand and smiled as he led them off.

Chris was informative and professional as he showed Bella the facilities with her sons in tow. The boys were interested in the weight section but mostly seemed to become distracted after that. The tour came to an end and they returned back to reception.

“So… what do you think?” Chris asked.

“It’s amazing!” Bella said, impressed. “How much is it a week?” Lisa ran the family through the range of pricing options. They eventually decided on the family option that allowed for them to use almost all of the facilities at a discounted price.

“Now, are you blokes eighteen?” Chris addressed the two.

The two of them snickered slightly. “Why homie? You interested?” One said.

“Leo!” Bella smacked her son on the back of the head. “Sorry.” She said to Chris.

“That’s all right.” Chris laughed along, “Your mum will just need to sign a consent form for you if you aren’t.” He looked at Bella’s sons.

“Oh they turned eighteen last week, this is actually their birthday present.” Bella said still looking apologetic.

“Great, well, you’re all set. Welcome to 'Johnson’s Gym', Rivera family!”

Chris and Lisa processed the remaining paperwork and set the family up with their card keys and their complimentary water bottles and towels.

“Now when you sign up you are also entitled to a three sessions with one of our trainers where we can also set you up with a program. As this is opening day, Lisa and I are currently the only trainers available but we will have more very soon. Would any of you like to have yours now?”

The boys looked at each other and said in unison “Nah”, before hurtling towards the weight section.

“How about you Mrs. Rivera?” Chris asked.

“Yeah sure, why not?” She smiled and shrugged.