I decided to take control of the situation.
And act properly.(Neutral)
I step in and approached the angry customer.

"Hello miss, don't worry, your order is taken care of." I told her and winked to Daphne.
"How long am I supposed to wait? I'm tired of your mistakes." Caren responded angrily.
"At Moonbucks customer always comes first, and to compensate for your time loss you will receive a cupon for a free coffee."
"See, it wasn't so hard after all." She replied looking at Daphne.
After that she calmed down and Daphne gave me a big smile. "I think we survived this one." I thought. I noticed our boss was listening to the situation, but he went back into his office.
After that, business went the usual way. With a day full of weird events like finding a ring, getting groped, and yelled at by a customer I deserved some rest. I packed my stuff and went home.
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