Pressure her.

She complies. Her thoughts more fearful now, for she had consoled herself by muttering plans for **** to herself in Chinese. The fact that you are speaking Chinese to her now only makes her think that you heard her and, unlike “the rest of the gwailao who infest this place,” had understood what she had said.

“Is there anything I can do for you, sir?” she asks, respectfully, in Chinese, since it was apparently the chosen language for this conversation. This could work to your advantage. Not only did she associate China with her childhood and childhood manners, including respect for adults who speak it, but it had also **** her thoughts to dwell on her treacherous mutterings. You decide to keep yourself vague, and pressure her to confess.

“I would like to discuss your plans for the future.” you say.

“My...my plans?” she asks.

“Yes, Kahn Kim.” You deliberately address her as she would have been addressed in China: Surname first, as if she had not Anglicized her name to fit in in America. “I am interested in your plans for the future. Where do you see yourself next month? Next year? Two years from now? Five?”

“I...I don’t know.” she stammers.

“Don’t you?” You ask. “Tell me, Kahn Kim, what did your parents teach you about loyalty?”

“I...uh...I...” she stammeres.

“Do you know that bad turnover is a self-perpetuating problem?” You ask

“It is?” she asks.

“Yes.” You reply. “There could be nothing wrong with a company’s way of doing business, but it is required to publish its turnover rate. Now, let’s say few disgruntled workers quit and move on to something else out of no reason other than they’re bored, or it’s no longer fashionable to work for that company. The company has to hire replacements. Suddenly the company has a rise, even a minute one, in turnover, and this comes to the attention of the investors. The investors panic, selling off their stock, hurting the company financially, causing budget cuts, which results in salary cuts, which results in more resignations, requiring more workers to be hired to replace the ones that left. This frightens the investors more, and the selling increases in pace. The cycle continues, only faster now. No one remembers why the turnover began, only that it has, and it is accelerating.” You rise from your chair, now standing before Kim, bending at the waist to stare into her fearful eyes. “There is a way to stop it, but it requires teamwork...and loyalty.” Her eyes become tearful now. She is obviously struggling to keep her face from scrunching up in a full, bold-faced bawl. “The responsibility has been placed in my hands, Kahn Kim.”