Pay her a visit.

"I think I'll go speak with her myself" You decide.

The people kneeling before you all look up with gratitude on their faces, "Thank you, Your Majesty! Thank You!"

You give a little smile back as they're dismissed, but Count Erwyn doesn't look very pleased. "Your Majesty, if you most go on this errand. Please at least be careful and take the proper precautions. We don't know what mental state the countess is in. She might not even recognize you as her liege."

You nod in agreement, "I'll be careful."

The rest of the court proceedings go relatively quietly quietly and you dismiss court.